WICITYTV:Gujri youth
Director: Jayshree Reddy, Preeti Prakash
Duration: 00:10:06; Aspect Ratio: 1.333:1; Hue: 7.293; Saturation: 0.191; Lightness: 0.484; Volume: 0.251; Cuts per Minute: 0.989; Words per Minute: 220.783
Summary: Jayshree Reddy and Preeti Prakash, crew members of WiCityTV, spent the weekend in Shivaji Nagar's notoriously famous Gujri Market. Like Elgin talkies, possibly one of the oldest cinemas in India, Bangalore's Gujri market, established over 80 years ago bears witness to Bangalore's colonial past. The downtown hub of Shivaji Nagar, with its proximity to Cantonment is also home to Russell Market.
Here they speak to a young BPO employee living in Shivaji Nagar, who visits the Gujri Market to get his bike modified.
This is Jayshree and Preeti's first stint with a camera. They were studying documentary at St. Josephs College. We encouraged them to converse and not just question.
Interview of a young BPO employee who visits Gujri Market to get his bike modified from time to time.
P - fully modified bike?
- yes...
P - OK...
- for that purpose only I usually come here, to buy some....
P - what kind of stuff do you buy?
- handles...RD handles...
P - RD handles?
- and sort of wheels, tyres...all sorts of things.
BPO
bike
customer
employee
junk
modify
reason
spare part
time
two wheeler
youth
Gujri Market, Shivaji Nagar, Bangalore
Interview of a young BPO employee who is talking about his modified bike.
P - how many CC is the bike?
- it's 135...
P - 135 CC? and does it have like a disc brake or something like that?
- yea, front..front brake. it has disc brake.
P - it has disc brake...
BPO
Bangalore
Shivajinagar
bike
employee
junk
modification
modify
reason
spare part
time
two wheeler
youth
- some two three months back...
P - sorry?
- two three...
P - two to three months?
- yea...
P - ?24 hours seven? . Where is the office?
- near Cunningham road.
P - near Cunningham road?
Interview of a young BPO employee talks about his job
BPO
Bangalore
Cunningham road
Shivajinagar
employee
job
month
occupation
office
time
work
youth
Interview of a young talks about his job as a call center employee.
P - And what is exactly..like...what is your job like....in a day...
- receiving calls and...
J - shifts? you have shifts?
- yea shifts...
P - do you work in a night shift?
- night shift...
J - does it change?
P - but in a call center there are many functions right? like technical support is there. this, that. so what do you do?
- i receive calls...
P - you receive calls?
BPO
Bangalore
Shivajinagar
employee
function
job
month
occupation
office
phone call
shift
time
time
work
youth
Interview of a young BPO employee talks about his job.
P - but is it technical the kind of things you answer? or is it like...what is it about ...like is it about banking?
- selling of products...
P - selling of products? who do you speak to? people in India or somewhere else?
- U.S.
P - the U.S? that is why you work in the night shift?
- yes...
BPO
Bangalore
Shivajinagar
United States of America
employee
function
job
month
night
occupation
office
phone call
sale
sell
shift
time
time
work
youth
Interview of a young BPO employee who talks of his education and job.
- no...from after a week it will be day shift.
P - day shift?
- after a week...
P - do you like your job? do you enjoy your job?
- yea..
P - as in before the call center were you studying or working?
- I was studying
P - studying? where?
- i have done my B.B.M. (Bachelor of Management)
P - from?
- Chikmanglore...
P - Chikmanglore? so you are not from Bangalore or...
- no i m not from Bangalore. i m from Chikmanglore.
P - where are your parents?
- they are in Chikmanglore.
BPO
Bangalore
Shivajinagar
degree
education
employee
function
job
month
occupation
office
parent
phone call
shift
study
time
time
week
work
youth
Interview of a young BPO employee and his friend.
P - where do you stay then?
- i am staying here.
P - alone or with someone?
- no alone.
J - what about your friend? what do you do?
- i am in the garment field...garment...
P - garment? OK.
BPO
Bangalore
Shivajinagar
employee
home
job
occupation
youth
Interview of a young BPO employee and his friend.
P - garment export?
- export....
P - OK. where...the office is over here?
- here in Koramangala.
P - in Koramangala?
- yes...
P - what is the company?
- ?....?
P - ?...? do you have time to talk? like five more minutes?
- yea...
BPO
Bangalore
Koramangala
Shivajinagar
company
employee
home
job
occupation
office
time
youth
Interview of a young BPO employee where he talks about his job.
P - do you have friends of your age? what kind of people work in the call center?
- i didn't get you...
P - as in people.. are there many boys and girls of your age or are there older people...
- till twenty five, twenty six-seven.
P - how old are you, if i may ask you.... can i ask you how old you are?
- i am? twenty five.
P - twenty five?
BPO
Bangalore
Shivajinagar
age
company
employee
job
occupation
office
time
youth
Interview of a young BPO employee.
P - mostly your age people?
- yea, my age people.
P - Ok. and do they all work in the U.S. shift or...
- no. morning shift are...some people are n the morning shift and some are in the night shift.
BPO
Bangalore
Shivajinagar
United States of America
age
company
employee
job
morning
occupation
office
shift
time
youth
Interview of a young BPO employee where he talks about his favorite party spots.
P - no i just wanted to find out like you were saying that you hang out with your friends...what do you do?
- usually party.
P - party? where do you guys go?
- usually Spinz...
P - any particular favorite?
- Spinz i think...
BPO
Bangalore
Shivajinagar
age
company
employee
job
lifestyle
occupation
office
party
time
work culture
youth
Interview of a young BPO employee who talks about the places where he shops for accessories and clothes.
P - and ... as in...where do you buy your stuff from? i have seen that you have a funky cap and you have like a nice...
- this is from Kushalnagar...
P - where?
- Kushalnagar... where the Tibetans...
P - oh that...i know! i know! the Coorgi thing...the Coorgi thing..
- this, this and this; all is from Kushalnagar.
P - all is from Kushalnagar...what is written on it...Fox?
- Fox.
BPO
Bangalore
Coorg
Kushalnagar
Shivajinagar
Tibet
accessory
age
clothes
employee
job
lifestyle
occupation
purchase
youth
A young BPO employee inquires about the channel on which this interview would be telecast.
- which.. this thing is (for)...?
P - this is for Channel One. it is like a Shivaji Nagar....
- Channel One?
P - it's like a local...
- Star One...?
P - it's local..
- OK, OK
P - Do you, do you speak Kannada at home?
- yea..
P - what do you speak at home?
- i speak Tulu
P - Tulu? Urdu?
BPO
Bangalore
Kannada
Shivajinagar
Telugu
Urdu
age
channel
employee
job
occupation
telecast
television
youth
Interview of a young BPO employee.
- we speak Kannada, English and Urdu....these three languages.
BPO
Bangalore
English
Kannada
Shivajinagar
Urdu
employee
job
occupation
youth
Interview of a young BPO employee where he talks about his family.
- my cousins are here...from Bangalore.
P - so do you stay...you don't stay with them?
- i don't stay with them...
P - you stay alone.
- i stay alone...
P - you visit them often...
- yes often....
P - OK.
BPO
Bangalore
Shivajinagar
employee
family
job
occupation
youth
A young BPO employee talks about his job and its disadvantages of working in night shifts.
P - call center like.. do you enjoy your job?
- its ok. but nights shifts are a bit prob because you can't sleep and all...because in the morning we have to meet people and gather ...friends gather... and nights you don't get time to sleep.
P - Ok.
BPO
Bangalore
Shivajinagar
disadvantage
employee
job
lifestyle
occupation
problem
shift
socialize
time
work
youth
Interview of a young BPO employee.
P - but when you say you go partying to Spinz or something.... which days do you go? do you go Saturday and Sunday?
- Saturdays and Sundays.
P - Saturday and Sunday. you have two days off?
- two days off. Saturdays and Sundays.
P - Oh that's great! usually i have heard that they don't have two days off, like they have only one day off.
- two days off. Saturday and Sunday.
BPO
Bangalore
Shivajinagar
day
employee
holiday
job
occupation
shift
week
weekend
youth
- first it was Thursday and Saturday and now it is Saturday and Sunday.
P - so what do you like better? do you like Saturday and Sunday?
- Saturday and Sunday is quite good because weekends you can enjoy.
P - you can enjoy...
- can go to parties and all..
P - OK. OK.
Interview of a young BPO employee.
BPO
Bangalore
Shivajinagar
day
employee
enjoy
holiday
job
occupation
party
shift
socialize
week
weekend
youth
Interview of a young BPO employee. he talks about his favorite clubs in the city of Bangalore.
P - other than Spinz do you like some other places also?
- no...i usually visit Spinz. The Club and because one of my cousins is staying in Rajeshwari Nagar so i usually visit Best Club and The Club...
P - i know, i know.
BPO
Bangalore
Rajeshwari Nagar
Shivajinagar
club
employee
family
job
occupation
party
youth
Interview of a young BPO employee. he talks about a few rules of BPO companies.
P - but how do you keep in touch with your friends? Do you have a phone?
- yea.
P - you have a mobile phone?
- yea. i have a mobile phone.
P - but during office hours can you use it? are you allowed to use it?
- no no... we can't do that. we have to keep it in the...what is it... the lockers...
P - the lockers...
BPO
Bangalore
Shivajinagar
communicate
contact
employee
job
mobile phone
occupation
permission
youth
Interview of a young BPO employee. he talks about the disadvantages of working in a night shift.
P - the phone is not with you. so that time your friends can't message you.
- no no. we can't use that.
P - is that a problem for you or is it ok?
- if it's night shift then it is not a problem.
P - no one anyway ?...?. that is why you are saying it is not a problem.
- yea...
P - in the mornings you sleep continuously or...
- ..till twelve, one...that is all.
P - no tell me what time does your shift start.
- it is from night ten o'clock till morning eight o'clock.
P - OK. so after that you come back home. so you sleep for how long?
- till one o'clock or two o'clock.
P - one o'clock or two o'clock?
- after that I will visit some of my cousins and i will enjoy my time.
BPO
Bangalore
Shivajinagar
employee
home
job
morning
night
occupation
problem
shift
time
youth
Interview of a young BPO employee.
J - OK. how would it be, if we have a personal call center for each area. as in all of us call up and an MLC will pick up and you know, you can ask questions about the area and about different things only catering to the Indian section. you think that should happen or you think you are happy?
- i am happy with this.
P - you are happy. you enjoy working for the U.S. shift and things like that.
- yea.
BPO
Bangalore
India
Shivajinagar
United States of America
area
call center
employee
enjoy
job
occupation
phone call
satisfaction
shift
time
youth
This is my essay....
Lets not forget to clean it up later.
....
Interview of a young BPO employee.
P - but any...was there any one reason to choose ?Twenty four ...? or...
- no no. actually i had given my interview over there.
P - haan?
- and i got selected..
P - but did you give your interview in other places also?
- ?......? lot of places. Manifest ?....?. Domestic call centers. International call centers. A lot of call centers i had given my interview in. but here i was selected.
P - First you were selected here?
- yea. first i was selected here.
P - so you got the offer letter here first.
- yea.
P - that is why you chose this. no particular reason...
- no particular reason.
P - OK.
BPO
Bangalore
Shivajinagar
choice
employee
interview
job
occupation
selection
youth
Interview of a young BPO employee, where he explains the difference in the salaries given by the domestic and the international call centers.
- Money flow is good.
P - Money flow is better in the international call centers as compared to the...
- usually domestic call centers , they will give, seven to eight thousand rupees. and in these we can get twelve to thirteen, fourteen (thousand)...
P - when you start out...
- yea.
BPO
Bangalore
Shivajinagar
call center
earn
employee
job
money
occupation
rupees
salary
wage
youth
A young BPO employee talks of his education and future career plans.
P - now next do you have any plans? like what are your plans? now next what do you want to do?
- my plans are to do an MBA. i have done my B.B.M.(Bachelor in Business Administration) and i have to do MBA.
P - and how will you go about that? will you go to a college and study full time? or...
- no i will study full time.
P- you will study full time...
- i will quit the job. for just experience i am doing this job.
BPO
Bangalore
MBA
Shivajinagar
career
college
employee
experience
full-time
future
job
occupation
part-time
shift
youth
Interview of a young BPO employee. discussing his career plans for the future.
P - how long do you want to work on this job?
- just four months more.
P - four months more? and then you want to quit this job? and then?
- i am going to Tamil Nadu
P - Tamil Nadu?
- to do my MBA.
P - why do you feel that after four months you want to quit this job?
- no, not like that. But i have to do my MBA.
P - why, why do you want to?
- my parents...my parents are forcing me to do MBA. so...
P - you are interested in it or..
- i am a bit interested... not that much...(I'd) like to do the job...
P - but given your own choice, like suppose...
- I'd like to do the job. but my parents are telling me to do the MBA. so...
P - what is their reason? what are they....do you know why they are telling you to study it?
- i don't know that.
P - you don't know....
BPO
Bangalore
MBA
Shivajinagar
Tamil Nadu
career
employee
expectation
future
job
month
occupation
parent
pressure
time
youth
Interview of a young BPO employee. discussing his career plans for the future.
P - any idea why they might be saying it? no?.....but you would like to continue the job actually.
- yea...
P - and next in the job what would you want to do?
- after i do the MBA...after that i don't know what. i will fly...
P - and...
- fly....
P - fly where?
- i don't know that.
P - any specific country you are interested in?
- not yet decided. a lot of cousins are staying in London. they ?....?
BPO
Bangalore
London
MBA
Shivajinagar
aim
call center
employee
future
job
migrate
occupation
travel
youth
Interview of a young BPO employee. discussing his career plans for the future.
P - and if you don't do the MBA? what is your plan in this job? suppose you can continue...
- the same thing...
P - but do you know about how you can come up in this job? do you know that you can become a team lead and then you can do this....
- yea...
P - so you are aiming for any particular position? are you aiming for something?
- particular position....team leader and after that....i don't know.
BPO
Bangalore
MBA
Shivajinagar
aim
call center
employee
future
job
occupation
youth
Interview of a young BPO employee where he talks about the disadvantages of living in the Gujri Market area of Shivajinagar.
J - what is bad about this area?
- nothing is bad. only traffic
P - what did you mean by 'junkie'? (Hindi)
- means this place is very crowded. (Hindi)
P - it is crowded and that is why you don't like it?(Hindi)
- it is not like that. but after coming home from job, one should get time to sleep also.(Hindi)
P - comfortably here...(Hindi)
- yea. there is a lot of ....horns...(Hindi)
P - there is always a lot of sound here.(Hindi)
- yes...(Hindi)
P - so you would like to live there....(Hindi)
- yes...(Hindi)
P - ...because there is...(Hindi)
- peace there...(Hindi)
P - peace there....(Hindi)
- yes..(Hindi)
BPO
Bangalore
Shivajinagar
area
disturbance
employee
home
job
junk
market
noise
occupation
peace
sound
traffic
youth
A young BPO employee talks about the place he gets his bike modified and altered.
J - yea tell me...
P - so when do you do this bike modification?(Hindi)
- actually my bike is from Chikmangalore and i have done my bike's modification in Kushalnagar
P - yes, i understand. Because there...(Hindi)
- because there...there the bikes are modified very well. those Tibetan people modify the bikes very well.(Hindi)
P - the Tibetan people? (Hindi)
- yes. those Tibetan mechanics...they modify bikes very well.(Hindi)
P - looking at your bike, do your friends also want to modify their bikes? does that happen? (Hindi)
- no. it is not like that. my friends have their own bikes...(Hindi)
P - they have been....so is there any sort of competition?(Hindi)
- But usually they prefer RD's.
P - RD's?
- yea...
P - that one with 350...
- 350 CC...
P - which has torque induction in it. that one right?
- yes.
BPO
Bangalore
Chikmangalore
Kushalnagar
Shivajinagar
Tibet
bike
employee
job
modification
occupation
two wheeler
youth
Interview of a young BPO employee who is also a dirt bike rallyist.
- and those Bullets and all. lot of bikes. my friends have a lot of bikes. but i prefer RX. because that is good for rallying and all.
P - rally? you also participate in rallies? (Hindi)
- in Chikmanglore.
P - in Chikmanglore? what type of rally? (Hindi)
- I...dirt...
P - dirt bike?
J - this means that the one with a lot of space in ?....? (Hindi)
- we get the alterations done only at that time. (Hindi)
J - what? (Hindi)
- when it is time for the rally we get the alterations done then.(Hindi)
BPO
Bangalore
Chikmanglore
Shivajinagar
bike
employee
job
modification
occupation
participation
rally
time
two wheeler
youth
BPO
Bangalore
Interview of a young BPO employee
P - so the money u earn by working at the call center, does a lot of it gets spent on bike alterations? (Hindi)
- i get a lot of it from my family, that is why.(Hindi)
P - you get it from your family? (Hindi)
- my Papa (father) is also a rallyist. (Hindi)
P - oh...your Papa is also a rallyist!(Hindi)
Shivajinagar
bike
competition
employee
family
job
modification
money
occupation
participation
permission
rally
two wheeler
youth
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